Privacy Policy

Privacy Policy

Effective Date: 05/01/2025

At Real-Time Logistics Ltd ("we," "our," or "us"), we are committed to protecting the privacy and security of our users ("you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.real-timelogistics.com ("Website"). Please read this policy carefully. If you do not agree with the terms, please do not use our Website.

1. Information We Collect

We may collect information about you in various ways, including:

A. Personal Information:

• Name
• Email address
• Phone number
• Company name
• Address or other contact details

B. Non-Personal Information:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited on our Website
• Time and date of visits

C. Cookies and Tracking Technologies:We use cookies and similar tracking technologies to enhance your experience on our Website. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services.
• To communicate with you, including responding to inquiries.
• To personalize your experience on our Website.
• To analyze and improve the Website’s performance and usability.
• To comply with legal obligations.

3. How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, or customer support.
• Legal Obligations: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the relevant parties.
• With Your Consent: We may share your information for other purposes with your explicit consent.

4. Data Security

We implement industry-standard measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or electronic storage is 100% secure. We encourage you to take precautions to protect your personal information.

5. Your Choices and Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to legal obligations.
• Opt-Out: Opt-out of certain uses of your information, such as marketing communications.

To exercise your rights, please contact us at accounts@rtluk.co.uk

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

7. Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Real-Time Logistics Ltd
Laurels, Lynn Road, Stoke Ferry, Kings Lynn PE33 9SW
accounts@rtluk.co.uk

Thank you for trusting Real-Time Logistics Ltd. Your privacy is important to us.